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Defending the community: What’s not appropriate
Negativity happens, combat it with positivity. It goes without saying that we all respond better to positive reinforcement than negative, so keep your responses upbeat and helpful, even when you disagree with another forum volunteer. Instead of saying something like “that’s a bad, buggy pluginPlugin A plugin is a piece of software containing a group…
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Using your profile to see replies
Your profile lists threads you have started as well as those to which you have replied, and whether there has been activity since. If you do not use the “Notify me of follow-up posts via email” feature then your profile is the best way to stay informed about what has happened.
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Giving good support
Users coming to the Support Forums for help may be in wildly varying emotional states – from mildly frustrated, to desperate, to quite angry. At all times, keep in mind that you’re there to provide help. This attitude will predispose you to deal with Forum users in a professional and courteous manner, regardless. If a user…
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The ‘No replies’ view
You can filterFilter Filters are one of the two types of Hooks https://codex.wordpress.org/Plugin_API/Hooks. They provide a way for functions to modify data of other functions. They are the counterpart to Actions. Unlike Actions, filters are meant to work in an isolated manner, and should never have side effects such as affecting global variables and output.…
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Adding New Users
LocaleLocale Locale = language version, often a combination of a language code and a region code, for instance es_MX denotes Spanish as it’s used in Mexico. A list of all locales supported by WordPress in https://make.wordpress.org/polyglots/teams/ Managers of each locale team have permission to add other users to their RosettaRosetta The code name of the…
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About the Accessibility Team
WordPress constantly evolves and improves. It is never “done.” The same is true of WordPress accessibilityAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive…
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Site Feedback Guide
On occasion, the Make WordPress Accessible group has been asked to review a wordpress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ site…
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Accessibility Team Handbook
In this Make WordPress AccessibilityAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). (https://en.wikipedia.org/wiki/Accessibility) Handbook you will learn…
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Accessibility Guidelines
The primary guidance for web accessibilityAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). (https://en.wikipedia.org/wiki/Accessibility) on a global…