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Release Day Checklist
Release CandidateRelease Candidate A beta version of software with the potential to be a final product, which is ready to release unless significant bugs emerge. (RC1) Post the BBQ DRAFT as soon as RC1 is released. Release day Make sure all posts in Alpha/BetaBeta A pre-release of software that is given out to a large…
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Agenda for December 10th Support Meetup
WordPress 4.4. (How’s it going?) Make a release day checklist. (Let’s try to not miss anything next time!) No more chatter in #forums during release. (Why, and what to do instead?) The Support Team: Present and Future (I have a few ideas I’d like to share, then open up for discussion, so saving this for…
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4.4 OMGWTFBBQ draft post
It’s a little rough and copy-pasta but here’s the 4.4 draft. Starting with the boilerplate, first introduction post. Hooray! FIX TITLE is here! But OMGWTFBBQ!? WordPress 4.4 broke everything? Don’t Panic! Before you go any further, make sure you’ve updated your plugins and themes to the latest versions, clear your browser’s cache and cookies and…
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New Support Team representative
Another item from the 2015 Community Summit is that James Huff (@macmanx) is now the new Support Team representative. I will act as his backup and provide assistance and coverage as needed. Due to prior commitments I haven’t been able to spend the time I think is required to correctly represent the Support Team. This was…
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2015 WordPress Community Summit Notes
Six members of the Support team attended the 2015 Community Summit, converging on Philadelphia from Singapore, the Netherlands, Norway, Canada, and the US. We covered the following agenda: Upgrading the Forum Software The current support forums are powered by a very outdated bbPressbbPress Free, open source software built on top of WordPress for easily creating…
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November 19th Support Team meetup summary
Items discussed at the Thursday meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will…
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Agenda for November 19th support meetup
Hey Hey All, The following items are up for discussion today. “Wanted” – HelpHub Feedback. Apply at https://make.wordpress.org/docs/2015/11/19/feedback-needed-on-helphub-wireframes/ beta4 Testing More IRC Mods? “Yes/ No” For any other items to discuss please add them in the comments or bring them up in the meetupMeetup All local/regional gatherings that are officially a part of the WordPress world…
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HelpHub needs your feedback!
Hello wonderful Support Team! 🙂 Over on the Docs blog we have posted the finalised wireframes for HelpHub and we need your input. It would be great to have your valuable opinions on where we’re at and how things looking, so please head on over to this post and let us know what you think! I’m…
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November 12th Support Team meetup summary
Items discussed at today’s Support Team meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com…
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Agenda for November 12th support meetup
The following items are for discussion at tomorrow’s meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’…