November 19th Support Team meetup summary


Items discussed at the Thursday meetup:

Feedback needed on HelpHub wireframes

Please give Hugh’s post on the HelpHub wireframes. The HelpHub effort moved along and any help or feedback will be appreciated.

WordPress beta 4 testing

Please test, test and test somemore. The OMGWTFBBQ post draft will be presented for comments once RC1 drops.

More IRC mods?

The vote was “Yes we’re all open to the idea, but it really depends on who the mod is.” Just saying we need more IRC moderation isn’t necessarily productive. At the next meetup names will be offered and if there is a consensus then that should happen.

“Don’t feed the trolls” is still good advice

Occasionally someone in the forums or IRC will (sadly) lose their mind and follow you home or worse stalk you online.

As Mika stated in the meetup:

Don’t feed the crazy trolls.​ If folks follow you to twitter or email or your site, please let me or Jan or James or Otto know who they are. It’s not okay, it’s not allowed, and it’s a first class ticket to banville, population them.

Don’t get involved with them, don’t engage them, just block them and walk away.

No meetup November 26th

In the U.S. it’s Thanksgiving and many of us will be preparing to get stuffed. The next meetup will be December 3rd during the Community Summit. That will be different as many of us will be present IRL for a change. 😉

Read the meetup transcript in the Slack archives. (A Slack account is required)