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January 25th Support Team Meeting Summary
General announcements We updated the Health Check pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These…
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Agenda for January 25th Support Meeting
General Announcements WordPress 4.9.2, how’s it going? Checking in with International Support Liaisons Time permitting: Open floor For any other items to discuss please add them in the comments below, or bring them up in the meeting. The meeting will be in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress…
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Scaling Support: Dip the Data Bucket Every Day – Video and Slides
On January 22, 2018, we welcomed Matt Cromwell, Head of Support and Community Outreach at GiveWP.com and WordImpress.com. In his session titled “Scaling Support: Dip the Data Bucket Every Day” Matt outlined how he measures, tracks, and predicts his pluginPlugin A plugin is a piece of software containing a group of functions that can be…
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January 18th Support Team Meeting Summary
General announcements Monday January 22nd we’ll have our next support workshop. WordPress 4.9.2 WordPress 4.9.2 was released last week, primarily to address security patches. WordPress 4.9.3 is now tentatively scheduled for the end of January, but this date may still change. We’re looking into reports of site slowdowns after the 4.9.2 release. Checking in with…
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Agenda for January 18th Support Meeting
General Announcements Reminder about next weeks workshop WordPress 4.9.2, how’s it going? WordPress 4.9.2 was released this week, primarily as a security fix, work is ongoing on 4.9.3 and we may see it at the end of the month (tentatively!) Checking in with International Support Liaisons Time permitting: Open floor For any other items to…
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January 11th Support Team Meeting Summary
General announcements Consider helping the ServeHappy project, the aim is to educate and help users upgrade their PHPPHP PHP (recursive acronym for PHP: Hypertext Preprocessor) is a widely-used open source general-purpose scripting language that is especially suited for web development and can be embedded into HTML. https://www.php.net/manual/en/index.php versions. As this directly impacts users, it’s a…
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Agenda for January 11th Support Meeting
General Announcements WordPress 4.9.1, how’s it going? Checking in with International Support Liaisons Time permitting: Open floor For any other items to discuss please add them in the comments below, or bring them up in the meeting. The meeting will be in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress…
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January 4th Support Team Meeting Summary
General announcements First up a reminder for our upcoming workshop on January 22nd. Scaling Support: Dip the Data Bucket Every Day – Workshop on January 22, 2018 We’ve also added the first copy of our “how to troubleshoot” for our Health Check pluginPlugin A plugin is a piece of software containing a group of…
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Troubleshooting using the Health Check
The support team utilizes the Health Check plugin to help with troubleshooting common problems with websites, and to provide debug information to help with identifying problems with site setups. This is an introduction to the various elements of the pluginPlugin A plugin is a piece of software containing a group of functions that can be…
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Agenda for January 4th Support Meeting
General Announcements January Workshop reminder WordPress 4.9.1, how’s it going? Checkin with International Support Liaisons Time permitting: Open floor For any other items to discuss please add them in the comments below, or bring them up in the meeting. The meeting will be in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/.…