Source: Make WordPress: Support

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Support and AI-provided replies or resources AI is all the rage these days, it’s the latest hip thing to mix into anything and everything, and one of the areas where it’s likely to be a noteworthy gamechanger is support (remember those support robots we’ve had for a few years?). Of course, it is only natural…

🪲 It’s time for another bug scrub. In our last 6 bug scrubs in 2023, we had a look at <a href=”https://meta.trac.wordpress.org/query?status=!closed&component=Support+Forums&order=priority. A huge thank you to everyone that contributed to the previous bug scrubs. In this session, we will be looking at the next 10 tickets from the component with normal priority. This aims…

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Community headlines and updates This is where news that are relevant or good to know for the team from across the community are brought up and shared. Facilitating for sponsored volunteers This weeks chat was primarily focused towards how the team can facilitate for sponsored volunteers, with the expectations this provides both from a team…

Community headlines and updates This is where news that are relevant or good to know for the team from across the community are brought up and shared. Private Forum Moderators Channel Support moderators have been given a new channel for private discussions. These are for topics that should not be discussed in public for various…

Headlines / Community updates This is where news that are relevant or good to know for the team from across the community are brought up and shared. Opening up for more sponsored volunteers Support is currently one of the teams where it’s been hard to find new regular contributors, and a previously fairly close-knit group.…

🪲 It’s time for another bug scrub. In our last 6 bug scrubs in 2023, we had a look at first 60 tickets with normal priority. 🎉 That is 60%. A huge thank you to everyone that contributed in the previous bug scrubs. In this session, we will be looking at the next 10 tickets…

Headlines / Community updates This is where news that are relevant or good to know for the team from across the community are brought up and shared. Private Forum Moderators Channel In the spirit of transparency, the team announced the creation of a private room for moderators to discuss topics that have a sensitive nature,…

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