Few days ago we introduced Slack and it seems like many people are not clear what can Slack be used for. I will try to clarify.
As majority of us already know that mailing list was archived and IRC is retired.
Slack replaces short-message systems such as IRC or Skype and things we would like to do in real-time. Slack is not an alternative to mailing list, this very blog is.
Please bear in mind that all* ticket-related questions should be posted and asked in trac directly.
If you need mentors assistance please ping your mentor in trac too, same applies if help is needed from one of us.
Some of you mentioned that trainee’s couldn’t Cc anyone, true however person that has assigned ticket to you can.
Also note that Slack should not be used as a tool for speeding up the process, the place where we ask what happened to your reviewer, or that you have a bug and need someone to take a look and approve it in right away.
Faster reviews will fall into preferential treatment. (This does not apply if you have security, privacy or license issues and some case-by-case situations.)
Last but not least. We are still using our blog for ticket requests as well.
We are in transition phase and would like to say thanks to all for being so patient with us 🙂