Support Team Update for May 1st


Items discussed in this week’s #wordpress-sfd chat.

3.9.1 soon

Andrew Nacin confirmed WordPress 3.9.1 should be out soon and there may be a release candidate. With a minor point release patch, Advanced Image Styles and TinyMCE Color Picker plugins that may alleviate the TinyMCE issues some users have had with 3.9.

As expected the amount of new forum topics for the Visual Editor has gone down since the release of 3.9. That’s not to minimize user’s problems but that is one way to gauge the user’s experience.

IRC this week and forum oddities

While discussing the #wordpress IRC channel it as mentioned that there is an increase in some users seeking paid support. In the forums when that happens a stock reply is posted and the topic is closed. In IRC there is a doc-bot reply that is used.

It’s not a problem users seeking paid support and there were some comments that indicates WordPress is doing fine. 😉

I did bring up an odd forum thing: dedicate plugin support topics get a slug aside from the regular tag. On one occasion a topic like that ended up in Your WordPress. Forum members can’t do that with plugin support topics though it could have been moved there by a moderator (that’s easy to do). If it happens again I’ll ping Otto.

Version 1.0 of the Code Reference

Congratulation to the Docs team! Last week the Docs team announced the release of version 1 of the code reference. This is a very cool tool and in a few minutes I located things that I’d like to play with (current_action() leapt out at me).

Head over and take a look, I’m sure you’ll find it useful and informative.

The Alpha/Beta sub-forum

Reminder to forum moderators: If people post in https://wordpress.org/support/forum/alphabeta and it’s NOT alpha/beta, move the post to the correct sub-forum (usually that’s How To and Troubleshooting). If forum members reply to old resolved ones, it’s okay to delete and close that topic. That forum can be difficult to maintain and doing that is alright.

The transcript of today’s meetup can be read online at this link.