Item discussed in today’s #wordpress-sfd support meetup was the Troubleshooting Handbook.
A few days ago @jerrysarcastic posted a Troubleshooting Handbook ToC in make/support and this was well received. The handbook was declared “a thing now” in the IRC meetup. 😉
There was some discussion about the names of the support handbooks. The current handbook should be renamed to “Support Moderator Handbook” and the new one should be “Troubleshooting Handbook”. New names would help avoid confusion.
Please give Jerry’s post a read and contribute if you can. There are several areas in the ToC that can be a place to really contribute and help others providing support. I myself really like “03 Giving Support – How to communicate with and help others effectively” and may post something for review in that area.
The transcript of today’s meetup can be found at this link.