Attendance
@mapk @krogsgard @v @wizzard_ @versatility @Kenshino @hlashbrooke attended
User Personas
The initial overlook into understanding user motivations has led us to discover the possibility of a need for Guides. Guides are logical grouping of single topic articles. For example, a person looking into 2FA solutions for security, may also follow a guide that contains that information with other security recommendations. This does not however distract a person looking for specific information.
Components Inventory
We are working on on creating a list of components of Helphub so we’ll be able to create quick prototypes for UX testing
Survey
The team with @wizzard_ leading survey efforts will continue to work towards churning our surveys for both users and the Support Team. To better understand user motivations of course.
Information Architecture
Based on the quick general categories that @wizzard_ has created to categorise the articles, a proper IA is being built.
Style guide
While this is more related to content, each basic article should be written on one single topic. This is built to adhere to the known motivation of a user wanting specific information.
Trello
We are working on individual tasks via Trello. Join us there?
Moving ahead
We’re hoping to have some quick development tasks for the developers who are finishing up
Design Lead
A design lead will be nominated to head design efforts. Nominations can be made for self or others.
Read the meeting transcript in the Slack archives. (A Slack account is required)