September 22nd Support Team Meeting Summary


Announcements

WordPress 4.6.1

No new issues or trends have been identified since last weeks meeting. There may be a 4.6.2 to address the issues that have arisen so far.

Forum Upgrade Status

Due to the Automattic Grand Meetup (a8cgm) most of the people capable of handling commits and changes have been away, so no traction has been made on the lists for Forum Bugs and Broken Things and our own Support Forum Upgrade OMGWTFBBQ Master List.

A discussion on notification to users if their post is held for moderation or is put in the spam queue was had , the message should be held generic so as not to cause alarm by telling users they are spamming, and will include an actionable item if it’s been held for moderation for a prolonged period of time (after 96 hours). This was added to the already existing meta ticket for moderation queue visual feedbacks.

Checking with International Support Liaisons

@jmdodd dropped by and let us know the Russian support forum move to the bbPress support plugin is on the todo list now that they’re back from a8cgm.

Attendance

@clorith, @lasacco, @kidsguide, @bethannon1, @hardeepasrani, @numeeja, @ipstenu, @jmdodd, @cristianozanca, @songdogtech, @keesiemeijer, @dartiss, @sergeybiryukov, @gagan0123, @jdembowski, @fierevere, @voldemortensen, @lukecavanagh, @kmessinger, @cais, @abletec, @t-p, @kenshino, @pr0v4, @otto42, @sterndata and @zodiac1978 attended.

Read the meeting transcript in the Slack archives (A Slack account is required)

#weekly-chat