Items discussed at today’s support team meetup:
Matthew S WordPress profile was given a support team badge
The badges on WordPress profiles for support are manually assigned. Matthew S has been a routine member in the Slack channel, participates in the forums and really helps users. Thanks to @kenshino for pointing out the oversight. 😉
WordPress 4.4-beta3 is out
You know what to do. Please test and report any problems in the Alpha/Beta sub-forum and create tickets via https://core.trac.wordpress.org/. The targeted date for that release is early December so there’s only a month or so to test.
Draft OMGWTFBBQ post
At WCNYC I had a chance to sit with Aaron Jorbin and he gave me a small list of items to watch out for with WordPress 4.4. Mika Epstein has started an unpublished post and I’ll touch base with her before posting the 4.4 draft.
Volunteer Wrangler
What was talked about is that perhaps steering people to some sort of mentoring may encourage people to stay. This topic will continue to be discussed but as James mentioned
Essentially, when you identify a great volunteer, reach out to them, and let them know they can always ping you if they’re uncomfortable going to #forums . Also, keep an eye on their threads and offer feedback.
Mentoring could be a way to get people inspired and stay around, but it is something that can need some real time allocated to it.
IRC moderation
Sometimes someone spams, trolls, or otherwise abuses people in the IRC channel. If there’s someone online who can deal with it (meaning ban people if needed) then that’s good. When that someone isn’t online it could lead to some terse moments in IRC.
To deal with that it was discussed that @gagan0123 and @kenshino should be promoted in the #wordpress IRC channel to deal with this. This isn’t something that will occur that often but it would be good to have more people in different timezones for coverage.
.pages in IRC
The verbiage for .pages has been settled on this.
.pages To clarify the term “Pages: WordPress pages are those are made in the dashboard under add new page. Site Pages are those exist on the front end of your site but have no page in the admin such as archive pages, the 404, etc.
Jon will ask to get that updated on the bot.
Read the meetup transcript in the Slack archives. (A Slack account is required)