Now that we have a library of courses available on Learn.WordPress.org, it would be beneficial to gather feedback from learners who have completed a course. Starting in June, a survey has been added to all courses to collect such feedback. The feedback from students will inform the following aspects of courses going forward:
- Evaluation of course effectiveness: This feedback provides insights into the effectiveness of the course content. It helps instructors understand what course elements are working well and what areas may need improvement.
- Course refinement and improvement: This feedback allows course creators to make necessary adjustments and improvements to the course materials, structure, and delivery.
- Identification of technical issues: This feedback can help identify any technical problems they encountered during the course, such as broken links, video/audio issues, or difficulties accessing information.
- Celebrating learning: This feedback can be a way to acknowledge and appreciate the positive aspects of a course. It also reinforces the elements that are working effectively and can serve as a foundation for further improvements in future course iterations.
Learners will be able to efficiently and quickly provide their unique feedback through a short, three-question survey at the end of each course. Feedback will be reviewed monthly by Admin Faculty members, and they will create a GitHub Issue for actionable feedback to be handled by either the course creator or a Faculty Content Creator if the original creator is not available.
Insights gained will be incorporated into our ongoing efforts to deliver excellent learning experiences.
Survey questions from Crowdsignal
Questions:
- On a scale of 1-5, how valuable was this course to you?
- What are the one or two most valuable things you learned?
- What could we add or change?