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How to Moderate bbPress (aka bbPress Basics)
On Sept 1, 2016, the forums were upgraded to bbPressbbPress Free, open source software built on top of WordPress for easily creating forums on sites. https://bbpress.org 2.x This changed everything. Since bbPress 2 runs on WordPress, moderator powers are more closely managed as they give users powers to more aspects of the WordPress.orgWordPress.org The community…
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When Good Users Go Bad
It happens to everyone. Sometimes someone just loses their mind on the forums. If it’s you, please log off and go knit, or swordfight, or run, or … you get the idea. Get outside and offline for a bit. But when it’s the folks in the forum we’re sworn to protect, what do we do?…
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StackExchange
What You Need to Know WordPress Answers, more commonly known as WordPress Stack Exchange (WPSE), is part of Stack Exchange question and answer site network. It was created on initiative of network users and is not affiliated with the WordPress project. On the site questions about WordPress can be freely asked and answered, as long as…
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Forum Moderators
Prior to Sept 1, 2016 the Moderator title was granted to many users as a mark of recognition and prestige. When the Support Forums were upgraded to bbPressbbPress Free, open source software built on top of WordPress for easily creating forums on sites. https://bbpress.orgbbPress Free, open sourceOpen Source Open Source denotes software for which the…
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Support Handbook
Welcome to the WordPress Support Handbook. The WordPress Support Handbook is the number one destination for tips, tricks, and advice to assist you in giving the best WordPress support possible. This handbook is a guide put together by the community and represents over ten years of WordPress support experience. Please feel free to start with…
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How To Give/Get Help
For the helpers Respect the user seeking help No matter what the person claims about themselves, be respectful and do not call them a n00b/newb/etc. It is demeaning and does not help. Be tolerant of different levels of knowledge and experience. Not everyone is at the same level. Avoid using language like “You did this”…
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Organize a local event on WordPress Translation Day
For the latest news about this year’s event, visit Polyglots P2 #wptransaltionday tag and the event website. The Polyglots TeamPolyglots Team Polyglots Team is a group of multilingual translators who work on translating plugins, themes, documentation, and front-facing marketing copy. https://make.wordpress.org/polyglots/teams/ has been organizing annual WordPress Translation Days for the past years. The main goal…
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Pre-defined Replies for Moderators
Please note the following list includes common replies for forum moderators. Perhaps you were looking for common general support replies instead? The following are the simple copy/paste replies to the most common requests. Profanity What defines profanity is up to you. Just be reasonable. [Expletive moderated] Large code excerpts Large is less of an issue…