Source: Make WordPress: Support

  • Trac Tickets for 3.8 (AKA: Support Works Backwards)

    I made a ticket for a weird caching issue: https://core.trac.wordpress.org/ticket/26676 I think the ONLY other one that’s jumping out now is the plugins page is blank. If you’ve managed to solve that one (all I can see is ‘host fixed it!’), reply here. This is probably related to @andrea_r‘s comment: https://make.wordpress.org/support/2013/12/wherefore-the-wtfbbq-post/#comment-157012

  • Wherefore the WTFBBQ Post?

    I made a conscious decision not to make one for 3.8. Not because I think the release was perfect, but because there wasn’t enough to make a post. There barely was last time. As long as we here are prepared. https://make.wordpress.org/support/handbook/forum-moderator/stock-answers/ has the stock replies, so I think… for the most part we;re going to…

  • Hello I often talk to people that are…

    Hello. I often talk to people that are confused by the message that shows for plugins and themes that haven’t been updated within the past two years. They seem to ignore the fact, the message says the theme or pluginPlugin A plugin is a piece of software containing a group of functions that can be…

  • The Unsung Heroes

    Great article about the benefits that active support forums/channels bring to on-line communities: Community Forums the Unsung Hero in Customer Service #Infographic Originally shared by @fabianapsimoes.

  • November 28th #wordpress-sfd meetup will be unstructured

    Due to the Thanksgiving holiday in the United States the #wordpress-sfd meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another.…

  • IRC Policies and guidelines

    During todays support and docs chat on IRC we introduced a few new faces on the access lists of the WordPress channels there to help moderate and control the behavior of the users, much like you would on the forums. As IRC does not work with a bozo list like the forums do, we have…

  • The language that we use is important

    A few days ago some behavior on the IRC #wordpress channel was brought to Siobhan McKeown’s attention. Take a moment and visit her post on that topic. After that visit Lindsey Kuper’s post on her experience in the #rust channel. Back? OK. Please do not use language based on someone’s looks or gender. It’s wrong…

  • Lets Get Ready for 3.7!

    Normally I do an OMGWTFBBQ post. Here’s everything in my current draft, ready for editing by everyone! The first section is ‘Stuff we, as mods, should be aware of.’ The second is the post itself 🙂 Major changes Auto Upgrader * How to disable * In order for Automatic Updates to be enabled, there are…

  • Thank you!

    My internship period is now over and I just wanted to take this chance to say a big thank you to everyone who supported me throughout. Special thanks go to my mentors @hanni and @ipstenu for their help and guidance, and to @jenmylo for organising WordPress’ involvement with GNOME’s OPW. I was looking forward to…

  • Support Internship Update: Last But One Week

    Hey all. Not long left of my internship now. 🙂 Just a really, really quick update this week. I’ll mainly be spending my last two weeks helping @sabreuse with Troubleshooting documents. The outline for these can be found here: https://make.wordpress.org/community/troubleshooting-workshop-outline/. More to follow next week. 🙂