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Agenda for February 18th Support Meeting
WordPress 4.4.2. Are there any new common issues to report? Should we extend moderator capabilities to supporters of high-volume plugins who are not set as committers to the pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add…
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February 11th Support Team Meeting Summary
WordPress 4.4.2 We have yet to encounter any common issues introduced by WordPress 4.4.2. IRC Status @clorith is taking lead on the IRC enhancements discussed last week. We have a Handbook page featuring information on moderating in IRC, the reporting tool will likely be completed before next week’s meeting, and the promotion of our two…
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Moderating IRC
There are two approaches to moderating an IRC room, either by an appointed moderator, or by the users them selves. Diffusing a situation Having users diffuse the situation on their own is always the best outcome, tension might have built up from misunderstandings caused by language barriers or missed steps during troubleshooting for example. Freenode, the…
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Agenda for February 11th Support Meeting
WordPress 4.4.2, how’s it going? IRC Status, how are those things from last week coming along? HelpHub Status, how’s it coming along, what do you need from us? For any other items to discuss please add them in the comments below, or bring them up in the meeting. The meeting will be at 16:00 UTC…
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February 4th Support Team Meeting Summary
WordPress 4.4.2 While there are no new common issues for 4.4.2 yet, though it would appear that the fix for 4.4.1’s pagination issue didn’t quite hit all cases. Pagination still breaks if a static front page is set with a query to display posts on it, rather than also setting a standard posts page. There…
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Agenda for February 4th Support Meeting
WordPress 4.4.2, how’s it going? Global Contributor Drive recap, how’d it go? IRC, what to do? Round 2! For any other items to discuss please add them in the comments below, or bring them up in the meeting. The meeting will be at 16:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat…
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January 28th Support Team Meeting Summary
Support Admin and Moderator Expectations By unanimous vote, the Support Admin and Moderator Expectations have been ratified and published at https://make.wordpress.org/support/handbook/contributing-to-the-wordpress-forums/forum-moderator/ Global Contributor Drive (January 30/31) An email similar to https://wordpress.org/news/2016/01/contributor-weekend-support-forums/ has been confirmed received by many meetup leaders in the WordPress Meetup.com system. For details on how the weekend will be run, please see…
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Agenda for January 28th Support Meeting
This meeting will be held at a NEW TIME: 16:00 UTC More specifically, how do we feel at this hour? Global Contributor Drive (January 30/31), final updates. Ratify Support Admin and Moderator Expectations, we will vote to publish the wording we voted for last week, which is included below. General Guidelines Realize that you are…
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FYI plugins are broken again https make wordpress…
FYI, plugins are broken again. RESOLVED Same issues that were happening two weeks… tl;dr – we’re not approving ANY new plugins until it’s fixed and if someone has commit problems, please send them to that post and let them know we know, we’re working on it, but it’s drama and we hate it too.
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Contributor Weekend: 20 Questions Challenge
Happening: January 30-31, 2016 Welcome to the 20 Questions Challenge, our support teams’s first global contributor weekend! The goal of this weekend challenge is to make it easy for anyone to become a volunteer contributor to the WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you…