Source: Make WordPress: Support

General announcements The mentions-meta-ticket has had some activity in the past week, but not much from the support team members, we’ll add our thoughts to it to make sure our considerations from last weeks meeting are included. Checking in with international liaisons Members of the Italian, Russian, Swedish, Greek, German, Dutch and Serbian communities were…

General announcements Forum mentions, quick recap Checking in with international liaisons Time permitting: Open floor For any other items to discuss, please add them to the comments below, or bring them up in the meeting. The meeting will be held on in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has…

General announcements We’re still working on the update to the Support Guidelines, we’re working on them over at GitHubGitHub GitHub is a website that offers online implementation of git repositories that can easily be shared, copied and modified by other developers. Public repositories are free to host, private repositories require a paid subscription. GitHub introduced…

General announcements Checking in with international liaisons Forum mentions Time permitting: Open floor For any other items to discuss, please add them to the comments below, or bring them up in the meeting. The meeting will be held on in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own…

General announcements WordPress 5.0-beta1 has been released, please make sure you read the betaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product;…

General announcements Checking in with international liaisons Links in reviews We don’t allow links to websites in reviews, as they’ve been abused for spam etc in the past. We do inconsistently allow links if they are to the pluginPlugin A plugin is a piece of software containing a group of functions that can be added…

General announcements We’re working on updating the support guidelines, it’s being done via GitHubGitHub GitHub is a website that offers online implementation of git repositories that can easily be shared, copied and modified by other developers. Public repositories are free to host, private repositories require a paid subscription. GitHub introduced the concept of the ‘pull…

General announcements Support Guidelines update Helpful tools have moved Checking in with international liaisons Time permitting: Open floor For any other items to discuss, please add them to the comments below, or bring them up in the meeting. The meeting will be held on in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The…

Quarterly Check-in There was one special item that was Quarterly Check-in in which following questions are asked & discussed. What is the team’s one-sentence top priority right now (and what’s the ETA)? Preparing for the upcoming 5.0 release What struggles is the team having? Finding a good balance when being stonewalled by users seeking help…

As we mentioned a few weeks ago, it will be in our best interest to go over our guidelines, and refine them. The current guidelines are a wall of text, which are hard to read, and also not easy to understand for the average user. The goal should be to refine and condense the guidelines…