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Agenda for September 3rd Support Meeting
The weekly support meeting will be held on in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (a Slack account is required) A note-taker for the meeting is requested, taking notes is a great way to get more involved with contributing to a team, and…
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Talking point: Handling support for commercial users on the WordPress forums
During the support teams weekly meeting on August 27th the topic of support for users who may have both a free, and commercial, product from an author was discussed. The support team wishes find a good baseline for how to distinguish between what is considered commercial support, and also be more transparent about the process…
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Agenda for August 27th Support Meeting
The weekly support meeting will be held on in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (a Slack account is required) A note-taker for the meeting is requested, taking notes is a great way to get more involved with contributing to a team, and…
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Updates to the Also Viewing tool
Sure has been a while, no? The tool we use frequently on the support side of things has been trotting along nicely for some time, but it felt like it was time to give it a little bit of attention (with some more attention planned for the future!) This sees the release of version 0.9.0…
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Agenda for August 13th Support Meeting
The weekly support meeting will be held on in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (a Slack account is required) A note-taker for the meeting is requested, taking notes is a great way to get more involved with contributing to a team, and…
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Agenda for July 30th Support Meeting
The weekly support meeting will be held on in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (a Slack account is required) A note-taker for the meeting is requested, taking notes is a great way to get more involved with contributing to a team, and…
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X-post: WCEU 2020 Online Contributor Day: Feedback and achievements
X-post from +make.wordpress.org/updates: WCEU 2020 Online Contributor Day: Feedback and achievements
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X-post: Exploration of a new classification for user documentation
X-comment from +make.wordpress.org/docs: Comment on Exploration of a new classification for user documentation
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Agenda for June 25th Support Meeting
The weekly support meeting will be held on in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (a Slack account is required) A note-taker for the meeting is requested, taking notes is a great way to get more involved with contributing to a team, and…
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Opening up for APAC-friendly office hours
Over the past few years, the support team has been trying to broaden our horizons to the other non-English speaking parts of our community. The most notable of this is our international liaisons, whom we check in with during our weekly meetings to see if there’s anything happening elsewhere we should all be made aware…