Source: Make WordPress: Support

  • Forum Mod Cleanup

    I’ve cleaned up the forum moderator/admin list. If you’re an admin or a mod who HAS NOT posted in the forum in over a year, you’re now a member. If you’re an admin who hasn’t posted in 6months, you’re a mod. Of the lof, 24 out of 25 were absent 12+ months, even a bunch…

  • A recent comment relating to using media in…

    A recent comment relating to using media in WordPress that you might find interesting. #manual, #media

  • People seemed to like the idea when I…

    People seemed to like the idea when I pitched it. Can we pick a weekend to do it? Having at least 2 weeks notice would be good so people can clear time in schedules, read up on docs if they want, etc. Maybe weekend of February 15? #20-questions, #contributor-drive

  • What Forum Tools Would Make Support Better?

    Today in IRC we discussed what tools might may supporting in the forums better. For those We started with this scenario: You’ve written a theme or pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features…

  • Troubleshooting WordPress Training

    Following my discussion earlier this week with Jen and to clarify what was mentioned in her post, I’ve been thinking of ideas for what a “Troubleshooting WordPress Workshop” could look like. Two years ago at WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They’re one of the places where the WordPress community…

  • Training Group, Team Reps, and Growing the Team

    Hi Support Team! A bunch of things today…. Welcome Training to Support At the community summit, we went a little bit team-creating-crazy. As such, we splintered people into groups (like docs out of support) rather than splintering into projects within larger teams. For Support, this meant that electing team reps was especially hard, since the…

  • Docs is trying to build pathways to support

    A Twitter discussion this morning spawned a conversation about the lack of breadcrumbs to support in the Codex, namely for theme authors looking to ask questions about the theme review guidelines. The Docs team is compiling a list of articles that point out some of the support pathways, such as mailing lists, IRC, the forums…

  • No Chat Tomorrow – Next Chat Jan 8

    Due to NYE recovery (and 3.5.1 push) we’re not going to have a scheduled chat until the 8th (that’s Tuesday) at the usual time. This week, consider it open-office, or if you’d like homework, please go read Open Issues from 3.5 and comment. I’m looking for issues like ‘Google Pagespeed kills the media uploader’ 🙂…

  • Open Issues from 3.5?

    So what are the major hanging chads for problems we’ve seen in 3.5? Here are the noisy ones I’ve been seeing lately: Cron (posts that are scheduled not being kicked off) jQuery/wpdb::prepare() shenanigans Image uploads (has anyone seen problems with GIFs resizing?) I also have two people claiming WP 3.5 upgrade moved their uploads to…

  • What to do with commercial plugin/theme topics?

    On the wp-forums mailing list this morning, there spawned a good conversation about how commercial pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP…